Terms of service
Using WorkEase
By creating an account or using the app or website you agree to these terms. WorkEase is a tool for running a contracting or trade business. You must be able to enter a contract in your province and use the service lawfully.
Free trial and subscription
New accounts get a 14-day free trial of the full product, for which a payment card is required to start. Your card is not charged during the 14 days; if you cancel before the trial ends, you pay nothing. Otherwise the subscription you chose begins and is charged when the trial ends. Prices are shown in the pricing page in Canadian dollars plus applicable taxes. Subscriptions renew until cancelled. You can cancel at any time; access continues to the end of the paid period. Your data stays on your phone and you can always export it.
Your data and your customers
You own your data. You are responsible for having the right to store and use your customers' information, and for following laws that apply to you, including privacy and anti-spam rules, when you message customers or ask for reviews. WorkEase opens your own phone's messaging and email apps to send messages, and does not send text messages on your behalf.
Quotes, approvals and signatures
Customer approvals and signatures in WorkEase are a record that a customer agreed to something. They are not a certified electronic-signature service and do not replace legal advice or a written contract where one is needed. You are responsible for the content of your quotes and extras.
Acceptable use
Do not misuse the service: no unlawful use, no attempts to break or overload it, no sending spam, no uploading malicious content, and no using the booking or approval pages to collect information from people unfairly.
Availability and changes
The app works offline, but online features depend on our servers and the internet. We work to keep the service running but do not promise it will always be available or error-free. We may improve or change features, and will give notice of any change that significantly affects what you pay for.
Liability
To the extent allowed by law, the service is provided "as is", and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for lost jobs, lost profits or lost data. Please keep backups using the app's backup feature. Nothing here limits rights you have under consumer law that cannot be limited.
Ending your account
You can delete your account in the app under Settings › Account, or by emailing us. We may suspend or close accounts that break these terms.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.